Return & Refund Policy

At our Dispensary, customer satisfaction is our priority. Please review our return and refund policy before making a purchase.

1. Return Eligibility

• • Due to the nature of cannabis products, we do not accept returns on opened or used items.
  • Unopened and unused products may be eligible for return within 7 days of purchase, subject to approval.

2. Refund Process

• • If your return is approved, refunds will be issued to the original payment method within 5-7 business days.
  • Shipping fees are non-refundable.

3. Damaged or Incorrect Orders

• • If you receive a defective or incorrect item, contact us within 48 hours of delivery for assistance.
  • We may require photo proof before issuing a replacement or refund.

4. Cancellations

Orders can be canceled before processing. Once shipped, cancellations are not possible.

5. Contact Us

For return requests, email us at contact@keplerleaf.com with your order details.